Privacy Policy

Privacy Policy Updated on 14th May 2024.

This Privacy Policy describes how CISS GH Corporation collects, uses, and discloses your personal information when you use our website (cissgh.com), our mobile app(s), and other related services.

Information We Collect

We collect several different types of information for various purposes to improve our services to you. These are:

  • Personal Information: We may collect personal information that can be used to identify you directly or indirectly. This may include your contact information like your name, email address, postal address, and phone number. We may use this information on our websites and mobile apps.
  • Usage Data: We may collect and use your IP address for security purposes to block security breach attempts.
  • Other Information: Any other information you choose to provide us, such as through feedback forms, surveys, or support requests.

Information We DON’T Collect

  • We don’t collect any usage data information like browsing history, search history, device / browser type, internet service provider (ISP), and operating system from you.
  • Children’s Privacy: Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

How We Use Your Information

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security. But we always perform security upgrades and launch new security protocols to ensure user data safety.

Here’s how we use the personal information we collect from you as stated above:

  • To provide and maintain the services.
  • To respond to your inquiries and support requests.
  • To detect, prevent, and address fraud and security issues.
  • To investigate potential wrongdoing in connection with the services.
  • To comply with legal and regulatory obligations.
  • To protect the rights, safety, or property of CISS GH, our users, or the public.

Your Rights

You can manage your data and account status or delete your account through your account’s settings. You can also contact our support team through support@cissgh.com for further information or activities regarding your user account.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Unless a longer retention period is required or permitted by law. However, these periods may be subject to change based on the factors mentioned above.

Inactive User Policy

If there is no user login activity for about 3-12 months, we consider the account as inactive. We may send an email notification to the inactive user’s registered email address, informing them about their inactive status and the potential deletion of their account.

We will provide a grace period of 1 month for the user to reactivate their account by logging in or performing any action on the Services. After the grace period, we may delete the inactive user’s account and associated data. However, we may anonymize certain non-personal data for analytical purposes.

Changes to this Privacy Policy

We continuously improve and add new features to our websites, services, and apps. Because of these ongoing changes, and changes in the law and the nature of technology, our data practices may change from time to time. When it proves necessary to change our Policy, we will post any changes on this page so that you are always aware of what information we collect and how we use it.

We will notify you of any changes or new Privacy Policy on the Website. Please, review this Privacy Policy periodically for any changes and keep updated.

Contact Us

To exercise any of these rights or if you have any questions about this Privacy Policy, please contact us: